KFC
About
Chicken Wings, Fast Food, Chicken Shop
Price Range : Under $10 ($)
Location
Adress: 3049 Jefferson Street, Brockville, ON K6V 6N7
Phone: (613) 342-1204
Work Hours
Business info
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Reviews
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Pauline D.
My family and I ate here for lunch today. We had a really big order and it got mixed up and a bit of misunderstanding but at the end we all got it figured out and they were kind about it but not that friendly.
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Bobbi W.
I do not normally do this or am one to ever complain but yesterday was the worst drive thru experience I've ever had.
First visit- order and pull up to pay to be informed they have no chicken and would be a 15 minute wait. We decided to hit the grocery store in the meantime and came back after the 15. This time she informs us at the first window that it will be 7 minutes for chicken. We decided to wait. Pull up to second window, pay and she tells us to just pull around to the front of the store so she can serve the car behind. We ended up sitting at the front of the store for 15 MORE minutes when finally my boyfriend said he was going in. He tells the girl that's he's been sitting out front waiting for his meal and she says "oh yeah" and begins to pack up our meal. SHE FORGOT US!!!!
And then get home to very greasy soggy chicken.
I filled out the online survey informing them of this visit and clicked off "yes" to be contacted and nothing!
We are frequent guests here and after this will not bother anymore. Very poor customer service! We paid for our food at 2:24 and my bf had to go in the store at 2:45 to remind them of our wait! And this is AFTER giving them the initial 15 minute window!
Thanks a lot KFC!!!! -
Jana D.
We haven't had KFC in I don't know how long: it's been years! Suddenly we were parked out front, aiming for the coffee shop next door, so we got a little of each.
DH wanted a bucket, but I felt that was too much, so I asked the cashier what to do. And she's the only reason I'm writing this review! She had a creative response and was flexible, and gave me what I wanted at a better price than a party bucket. Well done! She kept me interested!
I do love the smell and taste if the breading but I can't take the grease any more, and this time was no exception. The chicken itself was moist and tender and very hot, but the grease was just dripping off!! It will be years again before I eat this again. Real comfort food! -
Kristy T.
If I could give this place no stars, I would. They forgot to give us half our order, then when we went back the next day to let them know, the owner was incredibly rude. Like it was our fault, they forgot it. For the price you pay here, you would think they could at least apologize. Save yourself 50.00, and go get a pizza. There are owners in this town that actually want your business!!!!!